Had great purchaser service sine 1/seventeen. Been pulled off the FRA flight and stayed for 2 times in Philly. Right now 1/19 I'll resume my flight to FRA with as many as par documentation. To my shock the ticket agent with the check in counter were being Certainly impolite, not helpful and predicted me to seek out my luggage that was checked in over the 17th Which I had been not able to retrieve Once i was pulled from the flight on Sunday.
We acquired spherical excursion connecting flights by Charlotte from Boston to Aruba for 11/28/2015. We compensated In addition for your personal “further area†seating. No where have been we educated that these “more area†seats did not present you with a reclining alternative. Whenever we arrived in Charlotte, we boarded flight 874 only to b explained to by the Captain that he required to do some “routine servicing†that could take a “jiffy†in advance of we still left, mainly because he “wouldn't manage to depart Aruba in time†if he waited to possess it performed performed there.
As a consequence of a relatives hardship, we've been unable to make our journey as Formerly prepared and needed to terminate our reservations. We spoke to your consultant at American Airways and stated the specific situation to her, and he or she suggested that we Call you.
I traveled a short while ago on your own airlines and expert a irritation on Flight us3861 Tuesday oct. 8th 2015 . The air conditioning wasn’t Operating and because of my bronchial asthma it was incredibly hot and I felt humorous.
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To I don’t know how Many of us endeavoring to get this resolved. I was so annoyed and about to surrender
Gold #6CJY924: Record Locator: EVIXIM Your process wouldn't print boarding pass for 2nd leg of journey. Named Client Service: CS knowledgeable me I would have to wait 24 hours to be able to print 2nd leg of journey. Knowledgeable CS this wasn't legitimate. Was placed on maintain: CS came back and stated I had been appropriate but to attend until finally 24 hrs in order to print 2nd leg boarding pass.
Over the returning flight we checked in as well as the personnel greeted us and appeared quite Skilled. Needless to say till we go to the counter. The youthful person was pretty inexperienced. The agent next to him stated that we set the incorrect ticket on one of our 8 baggage. They two gentlemen could not do the job it out and generally informed us almost everything was ok.
Whenever we boarded flight 556 in monte go bay nowadays we were being the main persons within our part of the cabin and we found a backpack tucked visit this website driving row eight without any particular person anyplace that it belonged to . We pointed it out to a person having an AA uniform who gave the impression to be a passenger and he was fairly impolite stating it belongs to an AA worker and obviously I must haven't been on this kind of plane right before. My husband and I feel pretty awkward with this type of response from 1 of the staff!!
The whole reverse is your worker Liibide (sorry I didn’t have the spelling of his identify). I wait to contact him a Client Service Rep. He did help me with some complications I had on my outgoing flight but in essence was of no help whatsoever with my return flight.
Never ever I repeat under no circumstances will I select American Airlines. Once more.Completely unprofessional staff through the ticket agent to flight attendants. Each of the jokes I've listened to about this currently being a †cattle hauler †airline is regretably legitimate in my recent practical experience.pretty unhappy.
On Dec. 5th my wife, Tamar and buddies Keith and Janet Burd and I ended up coming back from a 7 day cruise on Celeb Cruise Strains. We were being scheduled to return from Miami to Louisville, KY by means of Charlotte on American flight 2448 at 1:00 P.M.The flight was delayed and we had been vulnerable to lacking our connecting flight away from Charlotte. The ticket agent assured us that we would have a lot of time to produce the relationship in Charlotte. Nicely, the flight obtained later and afterwards plus the ticket agent then instructed us that we would have to make any connecting flight alterations in Charlotte. Following the airplane last but not least arrived and all passengers boarded, there was A different delay resulting from mechanical difficulties. Then, the flight was cancelled and we had been explained to to return towards the gate the place an agent would rebook us. All right so…..150 travellers with a person agent !
Hi my name is larneta And that i flew with American Airlines for the first time to carry out a suprise bridal shower for my ally,but Once i landed my baggage wasn't there.they sent my baggage to Wisconsin. Ihad EVERYTHING for that suprise bridal shower in Those people luggage.I couldnt figure out why they in which in Wisconsin And that i didnt care I just required them to be wherever I used to be right away.So I had to cancel anything. All her loved ones and his family and friends.I was actually crying inside the airport she didnt even know I had been there I arrived early just for the suprise.
i have experienced horrible ordeals with american Airways. i can’t even amount their buyer service mainly because it is way beneath a 1 star. customer relations Reps are impolite, brief, and unfriendly.